This privacy policy explains how ELS GLOBAL LIMITED (Company No. 17095467), trading as Els Global, collects and processes your personal information when you use our website at elsglobal.co.uk or engage with our services.
What we collect
We only collect the information you give us directly. When you use our contact form or get in touch by email or WhatsApp, we may collect:
- Your name
- Email address
- Phone number (if you provide one)
- Project details and any other information you include in your message
We do not collect data from third parties, purchase mailing lists, or track you across other websites.
How we use it
We use the information you provide to:
- Respond to your enquiry
- Send you project updates, quotes or deliverables related to work you have requested
- Follow up on previous conversations where you have asked us to
We will never send you unsolicited marketing emails. If we ever introduce an optional newsletter, it will be strictly opt-in.
Who we share it with
We do not sell, rent or trade your personal data. The only third parties who may process your data on our behalf are:
- Resend— our email delivery provider, used to send transactional emails such as form confirmations
- Vercel— our hosting provider, which may process server logs containing IP addresses
Both providers are bound by their own privacy policies and data processing agreements.
Cookies
We keep cookie usage to a minimum. Our site uses only essential cookies required for the website to function correctly (such as session management).
We use Plausible Analytics for optional, privacy-friendly website analytics. Plausible does not use cookies, does not collect personal data, and is fully compliant with GDPR, CCPA and PECR. All data is aggregated and no individual visitors can be identified.
Your rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete data
- Delete your personal data (the right to be forgotten)
- Object to or restrict processing of your data
- Data portability— request your data in a structured, machine-readable format
To exercise any of these rights, simply get in touch using the details below. We aim to respond to all data requests within 30 days.
Data retention
We keep your contact information and project correspondence for as long as it is needed to deliver our services and fulfil any legal or contractual obligations. If you ask us to delete your data, we will do so promptly unless we are legally required to retain it.
Contact for data questions
If you have any questions about how we handle your data, or wish to make a data subject request, please contact us:
- Email: info@elslabs.co.uk
- Phone: +44 7343 090512
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: July 2026