Disability awareness and the Equality Act for the Wolverhampton private hire test
Your legal duties to disabled passengers, wheelchair users and people with assistance dogs, including exemption certificates.
Below are 7 free practice questions on this topic. The full Wolverhampton bank has 18 questions on it. Each answer shows where the rule comes from, so you can read the official wording.
Practise this topic
Disability awareness and the Equality Act: 7 free questions
- 7 questions, one at a time. You see the answer and an explanation after each one.
- No time limit. Take your time.
Topic practice is for learning. It does not follow the format of the official test.
Keyboard: press 1–4 or A–D to choose, Enter to check.
Key rules on this topic (answers to the questions above)
- Section 165 of the Equality Act 2010 says the driver of a designated vehicle must carry a wheelchair user while in the wheelchair, if hired by or for them.
- Section 165(4)(f) of the Equality Act 2010 says the driver must not make, or propose to make, any additional charge for carrying out these duties.
- Section 170(3) of the Equality Act 2010 makes it an offence for a private hire driver to refuse an accepted booking because the disabled person has an assistance dog.
- Section 170(2) of the Equality Act 2010 says the operator or driver commits an offence by making, or proposing to make, an additional charge for carrying an assistance dog.
- Section 171(1) of the Equality Act 2010 says the authority must issue an exemption certificate if it is satisfied that this is appropriate on medical grounds.
- Condition 31 says you must make yourself known on arrival and help any disabled passenger who asks to identify the vehicle, at no extra charge.
- Policy section 6 says an assistance dog is certified by a member of Assistance Dogs International or the International Guide Dog Federation. Emotional support dogs do not meet the legal definition.
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Sources
We checked these official sources on . Rules can change, so always confirm with the council before you book.
- Equality Act 2010, section 165 (Disabled passengers in wheelchairs: duties of drivers of designated vehicles) . legislation.gov.uk. Used for: Section 165(4)(a); Section 165(4)(f).
- Equality Act 2010, section 170 (Assistance dogs in private hire vehicles) . legislation.gov.uk. Used for: Section 170(3); Section 170(2).
- Equality Act 2010, section 171 (Assistance dogs in private hire vehicles: exemption certificates) . legislation.gov.uk. Used for: Section 171(1).
- Hackney Carriage and Private Hire Vehicle Licensing Policy (12.06.2026), including licence conditions, Guidelines on Fitness and Propriety, fees and Taxi CCTV Policy . City of Wolverhampton Council. Policy file dated 12 June 2026; pages state approval by the Regulatory Committee on 1 October 2025; CCTV policy revised 3 June 2026. Used for: Private Hire Driver Licence Conditions, condition 31; Policy section 6, Assistance Dogs.